PRIVACY
POLICY

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our Services. This includes: (A) Identifiers: Discord Snowflakes, usernames, and IP addresses; (B) Activity: Command usage, log data, and recruitment responses; (C) Technical: Browser metadata and device fingerprints. All submitted data is the Exclusive Property of Northeast Guilford Fire Department.

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with departmental regulations. We may also process your data to maintain a historical archive of personnel actions.

We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., 'legal basis') to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, or to fulfill our legitimate business interests.

We may share data in specific situations, such as during business transfers (mergers with other RP entities), with service providers (hosting), or for legal reasons (compliance with law enforcement). We do not sell your personal information.

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information.

Our Services offer you the ability to register and log in using your third-party social media account details (like your Discord login). We will receive certain profile information about you from your social media provider.

Our servers are located in the United States. If you are accessing our Services from outside the US, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information.

We maintain a Perpetual Retention Policy. Information is kept indefinitely to maintain the integrity of our blacklist, personnel dossiers, and community archives. We do not recognize requests for data purging as our administrative history is vital to departmental security.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. However, by joining this department, you acknowledge that certain data (logs/dossiers) is essential to operations and may be exempt from standard deletion requests.

Most web browsers and some mobile operating systems include a Do-Not-Track ('DNT') feature. At this stage, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If you are a resident of California, Virginia, or other states with specific privacy laws, you are granted specific rights regarding access to your personal information. We operate in compliance with the CCPA/VCDPA where applicable.

Users in the EU/UK may have additional rights under the GDPR. We process your data based on the legitimate interest of maintaining a secure roleplay environment.

We may update this privacy notice from time to time. The updated version will be indicated by an updated 'Revised' date and the updated version will be effective as soon as it is accessible.

If you have questions or comments about this notice, you may contact the High Command of the Northeast Guilford Fire Department via our official support channels or Discord.

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect. To request a review, please submit a formal inquiry to the Board of Directors. Note that administrative logs remain permanent departmental property.